Rug Restore = "Amazing!"

Last Tuesday I received three phone calls touting the benefits of Rug Restore in cleaning really dirty carpets. Gary T., from OH, called to place an order for pads and related to me how he cleaned mostly vacant apartments prior to new tenants moving in. He said the carpets were frequently stained almost beyond hope. He had tried Rug Restore (also known as Spot Relief) and was "really amazing the managers of the complex" with the results.

Mike C., from CO, said he had used Rug Restore on the home of his mother-in-law to remove pet stains he had frankly thought would never come out. She had a beloved old dog that had made a mess in multiple rooms and he was able to get out most of them. In the back bedroom the carpet had actually been burned with the repeated urine stains, but in most of the other areas he had been able to remove the "evidence."

Joe G, from KY, called to say that "Rug Restore really surprised me." Joe said he went to one residence and found the owners had somehow tracked grease onto off-white carpet and made a
mess. Joe went on to say that "Rug Restore took every bit of it out."

Three testimonials just in one day for our new product. It makes us so proud of the new line-up of cleaners in our Challenger Pad System.

Thanks for reading with me,
Chris

Statistics

I got a call today asking questions about the Challenger from a man who was researching the purchase of new equipment. This man wanted to know how long it would take a man, alone, to clean the average size residential home. He had several questions like that which only a professional carpet cleaner could adequately answer. As a manufacturer, I sought help from my customers who are the experts in the field. 1.5 to 2.5 hours should be sufficient for set-up, pre-vacuuming, cleaning, and re-loading your vehicle. Six to eight cotton pads should be plenty to clean the carpeted rooms. $250 to $300 per house should be the price to charge the customer.
These were the answers to the questions from my caller... I hope he is reading with us today!
Thanks for reading with me,

Chris

Challenger versus the Other Guy

I was talking today on the phone with Brian from IA. He said he loved the Challenger
and used it every day in his carpet cleaning business. He said he'd purchased, an
unnamed, 17" OP machine a year ago which he had gotten at a "bargain price." It
turned out not to be such a bargain after all. He said it is not as smooth to run as the
Challenger, not as easy to maneuver, and not as light. He keeps it on his truck only
as a backup for the Challenger.
You gotta' love answering the phone when customer, after customer, after customer
has great things to say about your product!
Thanks for reading with me,

Chris

Max Is Available

YES. The Max is on the market now at $1995 and $200 of that will go toward shipping costs.
Essentially the cost of the Max is $1795 and is a real bargain in the commercial equipment field.
The spray system is optional and sells for $268. If you are ready, we are willing... and able.

Thanks for reading with me,
Chris

Square Foot Cleaned by Max

We have had the Max out in the field for several months now and here is more of the feedback
we are getting:

"Square foot per hour depends on several things. #1 Are you pad cleaning or encap cleaning? #2 How dirty is the carpet? #3 How much stuff do you have to go around, i.e. an office with a lot of desks or a big open area?
If you have a large open area and are encap cleaning with the brush or with a synthetic pad that doesn't need changing much, and the carpet is moderately soiled you can easily get 3,000 to 4,000 square feet per hour, and 5,000 feet would not be that difficult. If the carpet is dirtier you will have to go a little slower, or go over areas a couple of times, then of course you will get a little less.
If you are charging 15 cents per square foot, and averaging 4,000 feet per hour cleaned, then you would average about $600 per hour. We did a movie theater a couple of weeks ago that was about 8,000 square feet. Using the Max we were done in less than 4 hours and averaged $375 per hour. the reason it took 4 hours was because of the stairs in each theater. If it wasn't for the stairs we would have been done in probably 2 to 2.5 hours. So I know we averaged almost 4,000 square feet per hour with the Max on that job. then we would have averaged between $600 and $750 per hour.
So I would say you certainly can average $600 per hour or more in an open area using the Max."

This is a quote, used with permission, from one of our customers in the field. He is Jim in MI,
and he sent this email in October, 2007.

Newbie with Results

I talked recently with a customer in Ohio who has only had his Challenger
for a little over a month. Tom was telling me about one of his first jobs where
he completed cleaning the carpet in an 18 foot by 25 foot room in excellent
time. He said from the moment he took the Challenger out of his vehicle
until he put it back in again after cleaning was 45 minutes even though he
was working alone. He also reported that by the time he had cleaned the
second half of the room, the first half of the carpet was already dry. He
was very pleased and his customer was even more delighted.
These are the kind of results we hear about all the time. Even from customers
who are new to the Challenger System. Fast, profitable results are the norm,
not the exception!
Thanks for reading with me,
Chris